For Brands & Businesses
Scale field service without building the whole network.
SerWizo supports brand-authorized installation programs, retail Modern Trade partnerships, and multi-city after-sales operations with vetted technicians across 100+ cities in Pakistan.
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Free Installation Programs
Coordinate brand-sponsored installations for products sold through retail channels (Carrefour, Metro, Hyperstar models) and e-commerce.
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After-Sales & Warranty
Route and execute customer service and warranty requirements through an organized, accountable field network.
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Multi-City Expansion
Expand service availability across 100+ cities without the overhead of building a separate local field team in every city.
How We Work
Designed around your service program.
01
Define the scope
Products, city tier lists, agreed SLAs, job types, and documentation requirements.
Products, city tier lists, agreed SLAs, job types, and documentation requirements.
02
Route the jobs
Customer service requests are coordinated directly to the appropriate certified field resource.
Customer service requests are coordinated directly to the appropriate certified field resource.
03
Complete & document
Job completion is verified with customer sign-off, digital proof, and transparent reporting.
Job completion is verified with customer sign-off, digital proof, and transparent reporting.
04
Review & improve
Centralized operational feedback helps optimize coverage, response time, and customer satisfaction.
Centralized operational feedback helps optimize coverage, response time, and customer satisfaction.
Typical Partnership Categories
Home Appliances
Air Conditioners
LED TVs & Electronics
Free Installation Programs
After-Sales Care
Commercial Field Support
We are happy to discuss a custom service scope, city list, and commercial SLA model based on your brand requirements.
💬 Discuss Partnership on WhatsApp →